ConsultationSOC
24/7 Monitoring
Around-the-clock coverage of security alerts and events.
24/7 monitoring succeeds when alerts are meaningful, shifts are trained, and escalation is clear. A SOC without use cases only builds ticket queues.
Hoxy designs—and when needed operates—shift coverage, response thresholds, and critical channels.
Metrics such as MTTA/MTTD/MTTR and false-positive rate drive continuous improvement.
For critical incidents, a direct path to the IR team is predefined.
Highlights
- Around-the-clock coverage with escalation
- Priority detection use cases
- Clear operational metrics
- Fast handoff to IR
Outcomes
- Lower detection and response times
- Continuous coverage of recurring threats
- Better readiness for off-hours incidents
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Around-the-clock coverage of security alerts and events.