SOC
Around-the-clock coverage of security alerts and events.
24/7 monitoring succeeds when alerts are meaningful, shifts are trained, and escalation is clear. A SOC without use cases only builds ticket queues.
Hoxy designs—and when needed operates—shift coverage, response thresholds, and critical channels.
Metrics such as MTTA/MTTD/MTTR and false-positive rate drive continuous improvement.
For critical incidents, a direct path to the IR team is predefined.
Yes in agreed packages.
Yes.
By severity in contract.
Monthly for leadership.
Around-the-clock coverage of security alerts and events.